Milt & Edie’s Dry Cleaners

Milt & Edie’s Dry Cleaners

Address:4021 W. Alameda Ave.
Burbank, CA 91506
Fax:(818) 972-2739
Website:
Phone:(818) 846-4734
Email: miltscleaners@earthlink.net

About Milt & Edie’s Dry Cleaners

Come to Milt & Edie’s Dry Cleaners for all your Dry Cleaners needs.

We’re here to serve the business needs of Los Angeles area. For more information, contact us today at (818) 846-4734.

User Reviews for Milt & Edie’s Dry Cleaners

Terrible business and terrible customer service.

Milt & Edie’s lost a button down shirt of mine. I brought in 3 shirts, and they only gave me back 2. I called 3 different times to let them know they lost my shirt. Each time, they let me know that a manager would call me back immediately, and each time, no one ever called me back. Finally, after 2 weeks, I called and spoke to a manager. She acknowledge that my shirt had been lost by them. They had footage of me bringing in 3 shirts, and admitted they could not find the 3rd. She said that the owner would only reimburse me for the shirt if I showed them a receipt, which I found very frustrating. Fortunately I was able to track down the receipt, but when I showed the owner, he said he would only reimburse me for 50% of the shirt because it was more than a year old.

I can’t believe that a business owner of a high trafficked drycleaner would have such a bad understanding of accountability and customer service. Obviously I will never use their store again and that loss of revenue far outweighs the cost of my shirt. Obviously I would write a bad review about his business which will hopefully impact other people thinking about using his service.

Please spare yourself the frustration and use a different drycleaner. If they don’t lose or damage your clothes, the place is fine, just overpriced. But if you’re like me, and many others on this site, when they do make a mistake, they will do the worst possible job to rectify what they’ve done.

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